FlowerAura - Disclaimer:

1. FlowerAura.com is website from FA GIFTS PRIVATE LIMITED which is registered with government of Haryana.

2. You must respect the site's copyright in terms of product details, pictures etc and do not reproduce them anywhere without the consent of FlowerAura. All exceptions to these are liable for legal proceedings in IPC.

3. Accepting all orders lies under the preview of FlowerAura. We can refuse to serve any order without giving any reason to the specified party.

4. FlowerAura commits delivery date but if they are not met because of some unforeseen circumstances e.g. unfounded recipient, extreme weather conditions, we can not be held responsible for that.

5. All complaints related to faulty deliveries have to be reported with in 24hrs of the delivered product.

6. For all refund related policies please refer our link on refund policy.

7. All the points given in our Terms and Conditions shall be read for terms and conditions for the delivery.

8. If there is no one available at the shipping address (to accept the delivery of your order) or recipient phone is wrong or unreachable at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

9. Delivery of certain branded items may not be possible/delayed under certain uncontrollable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description shall be delivered.Conformance would be sought from the customer for the same through e-mail. However, if there is no response from the customer within 24 hrs., it shall be assumed that s/he has agreed to the delivery of the alternate product.

10. For same day deliveries orders have to be placed before 5:00pm on the same day. All orders made after that will be delivered latest by next day.

11. FlowerAura may amend its Disclaimer from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

12. If you have any questions/comments about our Disclaimer, please email us at wecare@floweraura.com

13.. Flower commits delivery date, but if they are not met because of some unforeseen circumstances e.g. Unfounded recipient, extreme weather conditions, we cannot be held responsible for that.

Which should be:
(a). Flower commits delivery date, but if they are not met because of some unforeseen circumstances e.g. floods/ Heavy Rains/ National Band and Strike we reserve the right to reschedule the delivery for another date or the order will get delayed as well.

- In case the product is not delivered due to any of the above reasons, the update will be available in the website and the same can be collected from the delivering outlet same day in the same city, details of which are available with our customer support numbers

- Delivery of alcohol/wine is subject to local laws, e.g. Gujarat

Substitution Policy:
Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. We, however reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non availability of the desired product.

FlowerAura uses the industry's leading security technology to ensure that your order will be safe and secure.

VALENTINE'S DAY

The cut off time for guaranteed Valentine's Day delivery is the day before 14th of February. Due to the large volume of orders FlowerAura will be delivering for Valentine's Day, we cannot guarantee any timed deliveries. However, you can rest assured that we will endeavor to have all orders delivered as soon as possible, but any orders placed after the cut off time may be delivered the next day of Valentine's Day

Thank you for visiting FlowerAura.

FlowerAura Team